Lower Your Operational Costs and Increase ROI
Successfully managing Salesforce after the initial implementation requires a team of certified professionals with specialized expertise in different areas of the platform. With the high demand for Salesforce certified professionals, hiring and retaining an administrator has become extremely challenging, especially for small to mid-size organizations. More importantly, a full-time Administrator will likely only have the skill-set to handle about 25% of the Salesforce needs of the organization.
With our Ongoing Salesforce Support Services, you will have access to Certified Administrators, App Builders, Developers, and Consultants who can give you peace of mind as your Salesforce org is being proactively managed.
What you get with our Ongoing Support Services
- Multiple competencies and expertise in different areas of the Salesforce platform
- Customer Portal with 24/7 visibility to all support requests and projects
- Live chat with a support representative during regular business hours
- Development Roadmap outlining all short-term and long-term goals and projects
- Regular end-user training on standard Salesforce functionality
- Optional quarterly on-site meetings to discuss Key Performance Indicators and development roadmap